|Hi dear customer,|
Thanks for your leetter.
It is possible that i am not able to answer your question on time,due to the holiday for the Spring Festival.Our post and our company will be holiday from 2015-02-15 to 2015-02-23.
Perhaps you don't understand it;perhaps you are angry,because the item doesn't arrive at your hands as soon as quickly;perhaps you are worried,because the question didn't been worked out.
Please don't worry.All question can be worked out well with our smooth communication.Please wait for me.
Wish everything is ok!