1. General Conditions
1.1 Your use of and purchase of goods from this website is governed by these Terms & Conditions. We recommend that you print a copy of these Terms & Conditions when you make a purchase for your future reference.
1.2 If any part of these Terms & Conditions is held to be a violation of any applicable law, statute or regulation, it shall be deemed to be deleted from our contract and shall be of no force and effect and the contract shall remain in full force and effect as if that part had not originally been contained in the Contract.
1.3 We deliver worldwide.
2. Price and Payment
2.1 The Price payable by you is that as advertised at the website and conformed by us. The payment can be made by Visa and Mastercard cards and PayPal or transfer order. Despite an order and the payment being made by you, all contracts of sales are completed when we issue our acceptance of your order. We reserve our right to refuse an order for reasons including but not limited to unavailability, wrong price being advertised or incorrect pricing information from our supplier.
2.2 Time for payment shall be within a reasonable time.
3. Consumer's Right of Cancellation
(This provision does not apply to trade sales)
As a consumer, you have a statutory right to cancel the contract at any time until one month. You must however understand that this statutory right of cancellation does not apply to orders which are made to measure or cut to your requirements. This right is also subject to our following Return Procedure:
* The product must be in new, unused and resellable condition.
* You must inform us of the cancellation within the relevant time scale by emailing us at or writing to us or by returning the article ( to Küchenkonsum, Zwickauer Str.65, 08393 Meerane- Germany , fax 0049 3764797379)
* We shall make a full refund of purchase price for any goods returned under this term within a reasonable time. Please note down your bank data (IBAN, BIC) and your invoice number.
4. Delivery
4.1 We will make every effort to deliver orders within the delivery option requested when you place your order. However, time for delivery is always given in good faith as an indication and we shall not be liable for any consequential and indirect losses, expenses or damages in whatever manner caused by late or non-delivery of goods. For heavier items which require more than one person to carry, we are only obliged to offload the goods onto a hard ground reasonably close to the delivery address and you shall be responsible for the distribution of the goods delivered. You shall have no right to refuse a delivery and shall arrange for a member of your household who is over 18 years old to sign for delivery. In the event that you suspect that the goods are lost or damaged in transit, please contact us immediately.
4.2 As custom-made orders (e.g. kitchen cabinets) are not cancellable, you must make sure that the information and materials (e.g. plans, designs, lists and sizes of products required) provided by you and those provided by us (e.g. items listed in our quotation) are correct and suitable for your use before you place an order with us.
4.3 You must also inspect the goods as soon as practicable upon delivery. In the event of damage, faulty goods or short supply, you shall notify us in writing as soon as possible and in all cases within 7 days from the date of delivery of any alleged damage, fault or shortage. We shall be afforded an opportunity to inspect and make good the supply. Should the alleged problem be proven, our liability shall be limited to making good the fault, replacing the goods or refunding the price at our absolute discretion. We shall be under no liability whatever to you for any consequential or indirect loss and/or expense (including loss of profit and extra labour costs) suffered by you arising out of the proven problem.
5. Quality and Care
The colour of the goods viewed on our website may vary from that of the actual goods. Colours may also vary from different batches of production. This is why you should inspect the goods as soon as practicable and make use of the above cancellation provisions. For products which need connection to utility services like gas, water or electricity you should to commission a qualified skilled worker.
6. Force Majeure
We shall not be liable to you for any loss or damage to you as a direct or indirect result of any of our duties and/or obligations being prevented, hindered, delayed or rendered uneconomical by acts of God, war, riot, strike, lock-out, industrial action, accident, breakdown of plant or machinery, fire, flood, drought, storm, difficulty or increased expense in obtaining materials, or other reasons beyond our reasonable control.
7. Links
Our website links with other sites. When you view or use those sites, you are dealing with the proprietors of those sites and you are subject to their terms and conditions. We accept no liability whatsoever relating to the contents of those sites and your use of them.
8. Law
Customers commit themselves - without the express request of kuechenkonsum - for the conclusion of the contract representing a German court to designate the given case all aspects of the foreign customer in Germany represents.
The contract between us shall in all respects be governed by and construed and interpreted in accordance with the laws of Germany and the parties hereby submit to the exclusive jurisdiction of the German courts.
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