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FLY-STYLE Schmuckshop

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You would like to return your purchase

Every article you buy from us on eBay you may evaluate during one month after reception and return to us should you not like it.

Please note that most of our articles are meant to be inserted into the body (Piercings, ear jewelry, ...). These articles are being shipped to you in a hygienically sealed clear packaging, in which it can thoroughly be examined and measured. This way you can be sure to receive only unworn jewelry from us.
As soon as the sealed packaging has been opened a return or exchange is not possible anymore!

How to proceed:
  1. Inform us of your wish to return your purchase.
    A short e-mail to info@fly-style.com is sufficient. Also you are welcome to inform us by letter, fax or phone.
  2. We will acknowledge your statement of cancellation by e-mail to your with eBay registered e-mail address (make sure it is correct and is being checked by you regularly).
  3. Send the article/s securely packaged back to us.
    • Please use a packaging that will protect the content from harm on the way.
    • You will help us deal with your return by using the Retoure Form that came with your order (at least give your 6-digit order number which you will find on the address label and in each of our e-mails regarding that order).
    • Return shipments without payed postage will not be accepted. You will need to pay the return shipping costs.
  4. As soon as your return shipment reaches us we will inform you by e-mail and refund your purchase price.
The complete Return Policy (in its lawfully binding form in german language) you will find in each of our offers and in each order confirmation e-mail we will send to you.

You would like to exchange your purchased items

In case you accidentally purchased a wrong size or article variation you are welcome to exchange it.

Here also applies:
Opened hygienically sealed packages prohibit exchange.

How to proceed:
  1. Inform us about which article you would like to exchange into which size / variant.
    A short e-mail to info@fly-style.com is sufficient. Please mention your order number which can be found on the address label and in all our e-mails regarding the order.
  2. We will confirm your request for exchange by e-mail and will let you know about further proceedings.
  3. We will calculate individual shipping costs for the second delivery.
    • within Germany: First shipment within Germany is free. For an exchange we normally will ask you to add a small amount of money (cash or as postage stamps) to your return shipment. This amount will be the same as the actual postage costs for the second shipment of the specific article.
    • For shipments to foreign countries we do ask for shipping costs (depending on article). When you exchange an article you need to pay these shipping costs a second time.
  4. Send the article/s securely packaged back to us.
    • Please use a packaging that will protect the content from harm on the way.
    • You will help us deal with your exchange by using the Retoure Form that came with your order (at least give your 6-digit order number which you will find on the address label and in each of our e-mails regarding that order.
    • Return shipments without payed postage will not be accepted. You will need to pay the return shipping costs.
  5. As soon as your return shipment reaches us we will inform you by e-mail and ship your exchange on the same day.