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| Frage:Why can't i place a bid ? |
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| Antwort:We have set buyer requirements for all offers, if you are not from a country we offer shipments to or otherwise do not fullfil those requirements, your bids are refused automatically. If you are the highest bidder on too many items this can also be a reason, it will change as soon as you are outbid or an auction has ended and has been payed. |
| Frage:Zahlung per Überweisung |
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| Antwort:Überweisung ist als Zahlungsmethode für alle Angebote möglich, wir senden eine Umrechnung in EUR falls nötig und Bankdaten mit der Rechnung nach Angebotsende. Bei PayPal Zahlungen ist die Auktionswährung verbindlich. |
| Frage:Countries we do not ship to |
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| Antwort:Incomplete list, alphabetically:
Russia, Ukraine, all African countries except South Africa, all South American countries.
Please don't feel offended, the reasons differ and are not related to a like or dislike, just practical reasons based on experiences of the past. |
| Frage:Auctions in GBP, USD or other currencies than EUR |
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| Antwort:Payments by bank to bank transfer can be made for all our offers, we will send conversions into EUR and bank data with the invoice after auction close. |
| Frage:Is it an authentic item ? |
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| Antwort:All our offered items are genuine, in most cases they have been delivered directly from the manufacturers.
We are authorized for sales and issuing the warranties. |
| Frage:Can you combine shipping ? |
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| Antwort:Yes, we can and will. It depends on the specific items that should be shipped together whether we can do it and what costs will be charged. Weight, value and size of packaging have to be taken into account and so we will need to calculate it for each item individually.
eBay does not allow to combine transactions in differing currencies technically. |
| Frage:Second chance offers |
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| Antwort:Due to recent occuring tries of fraud an urgent warning to all. We DO offer second chances sometimes, but ALWAYS via this account, so if you get an offer that is not by us, don't pay, ask us for a confirmation via the eBay messaging system only.
All payments have to be addressed to our company, see AboutMe page for details, any exceptions. |
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