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Shipping cost? You find the postage charges at the end of each description of the articles directly below the pictures. Further down we integrated into each of our offers a forwarding expenses information for each country. Please consider also the section “information about the dispatch” on the side above.
Can I pick up the items? Yes. Collection is possible by appointment. We would be pleased to meet you and could gladly present a selection of particularly interesting objects.
One delivery for several items? If you buy several pieces with us, we combine them automatically. After each purchase we send you an updated account by e-mail. In this message we indicate also the total shipping costs more favorable for you.
How long can I collect? Up to 3 weeks starting from item ordered first. Afterwards we ask for individual arrangement or complete payment of all objects bought with us.
Insured dispatch? Yes. For you as a customer all supplies take place insured. If the commodity does not arrive, you receive from us a comparable object or your money back!
Return/exchange possible? Yes. If you are unhappy with your purchase, we will be happy to exchange your item in an equivalent other piece or refund your money after you have sent back the item and it has been received. Be sure that we will do our best to assure that you have a pleasurable buying experience with us!
What happens with purchases from other shops? The purchases of all shops are collected to the most favorable shipment for you and can be payed comfortably all in one.
Can I buy pieces from auctions immediately? Unfortunately no. In the interest of all of our customers we do not withdraw auctions. Thank you for your understanding.
Where do the objects come from? We import all objects personally for you from Ethiopia. By doing that we guarantee that you receive exclusively high-quality originals with us. Our partners in Ethiopia are simple craftsmen, priests and resident dealers in the individual regions. So a part of our incomes flows back to Ethiopia. With individual pieces we pass 100 per cent of the amount to the artist or craftsmen. If this is the case with an offer, we refer in the description of article.
If there is something you are looking for but cannot find it in our eBay-Shops, please contact us.
How old are the objects? We call only such objects old, with which we know this by reason of our long-term cooperation with personally well-known partners in Ethiopia. In the interest of a long-term confidential relationship with our customers we reject the inflationary use of terms as “old” and “rarely” for sales promotion. The majority of the objects was manufactured in more recent times - naturally using the old traditional procedures in time consuming manual work. We gladly advise our customers on this question even if they are not our items.
Are there hidden minimum prices with auctions? No! We reject the manipulation of offers strictly. Because we want to have a high degree of transparency for our customers we also do not practice the common method of creating a higher price by (hidden) surcharges in the shipping costs. |